THE CONTEXT

Our Client

CIM Bank is a leading Swiss Private Bank based in Geneva, Lugano and Wollerau that offers tailored services and uses innovative communication systems so the clients can have at their fingertips (literally and figuratively) the information they need.

Client’s needs

The client needed a new functional mobile app that is able to allow customers to:

• securely log into their accounts. (the client had an existing responsive website that the application would load after login);
• use the device biometric features to bypass the existing 2-factor authentication;
• interact with the existing website and use the mobile device's built-in security features to authorize transactions;
• enrich the current website’s functionality with extended capabilities like Invoice payment through QR or document scanning.

The solution

We developed a mobile app that helps the client to offer 360° banking experience through extended capabilities and safe & secure services.

CIM Bank app development project pursued 3 main objectives:

• seamless integration with the existing website;
• safe and secure access and transactions;
• fast banking (to respond to CIM Bank customers’ current needs).

Once the all-in-one mobile banking app was launched, CIM Bank’s customers started to have access to several functionalities:

• transfers (using templates, creating new ones, preposted transfers, etc.);
• cash movements;
• cards (card recharge, manage owned cards, etc.);
• online trackings;
• message box (for notifications);
• portfolio (summary, analysis by currencies);
• announcements;
• market overview;
• my bank;
• support & FAQ.

Features and functionalities:

• safe and secure login;
• 2-factor authentication;
• integration with the existing website;
• security features to authorize transactions;
• new and modern user interface;
• extended capabilities (e.g., invoice payment through QR/ document scanning.